Resource Management Solution (RMS) in Airports

Increase Productivity and Reduce Costs

Survival on a challenging market as an Airport or Ground Handler requires focus on productivity, cost and Service Level Agreements. Fulfilling your agreements with airlines is crucial because delays or missing SLAs are often associated with fines or penalties.

To meet all agreements you need to optimize the use of your staff and equipment because they are all scarce and expensive resources. PDC RMS provides you with an excellent decision support system to manage the entire planning and scheduling process - from long term planning to the minute-to-minute scheduling and dispatch. PDC RMS enables you to provide excellent service and on-time performance to airlines.

Prompt Reaction to Changes in Your Business

With PDC RMS you have a system based on a rule-driven technology which allows fast and easy adaption to changes in your planning requirements. Maintaining rule templates for the various aspects of your planning scenario is easy and therefore it will actually be performed. This ability means that you can make better and more precise decisions and the maintenance costs are limited.

Good Overview of Resources

Flight traffic is very fluctuating and constantly exposed to changes and therefore airport planners must be able to react promptly to changes in requirements for manning or equipment on the day-of-operation. It is not a trivial task to determine: What resources are required? What resources are available? How to optimize utilization of staff and equipment?

Preparing aircrafts for flying is one task and servicing passengers in the terminals is another aspect of the airport's scheduling issues. Causing flight delays is costful but when travellers are queuing instead of shopping this is costful too - not to mention that the travellers get disgruntled.

PDC RMS is needed to assure the right person, at the right time so airline agreements are met.

Maximise Utilization of Staff and Assets

PDC RMS is an integrated work force management and dispatch solution to assist airport or handling schedulers with allocating the required resources to perform their jobs while maximizing utilisation of manpower and equipment.

Based on long-term information from an AODB and online traffic information PDC RMS provides a sophisticated calculation of PAX, manpower need, qualification needs, equipment needs, etc. And using best-practice planning methodologies the scheduler has great ways to match demands, meet requirements, reduce administration and increase productivity.

Minimize Fines and Penalties

Using actual traffic information PDC RMS provides schedulers with a unique overview of tasks, requirements and available resources. Together with an intuitive user interface PDC RMS enables the scheduler to easily assign and maintain the resource allocation on the day-of-operation. Automatic rule checks and alerts notifies of critical constraints and provides decision support for meeting all requirements and thereby minimize the risk of delays or missing SLAs - and related fines and penalties.

Automation Increases Responsiveness

Work plans made with PDC RMS ensure competent and appropriately staff for all tasks and across the entire airport throughout the working hours. Allocating staff involves a great number of constraints, qualifications, labour rules, etc. and all is easily managed by PDC RMS. All tedious administrative routines are automated and the risk of erroneous manual procedures is minimized. One central solution for all airport departments provide great synergy in streamlining the processes of rostering - while labor costs are made visible and kept down, agreements and rules are complied, and employees’ preferences met.

PDC RMS has a unique position in airports that are slot coordinated with PDC SCORE which provides direct access to traffic information including seasonal variations, changes in passenger flows and loads.

Established Expertice

PDC RMS is used by more than 20 years in the aviation business. Our customers experience a wide range of benefits through the PDC RMS, and the most significant are:

• Reduced labor costs by avoiding overstaffing and unnecessary overtime pay, and by reducing allowances.
• Satisfied customers and increased sales by ensuring adequate and qualified staff throughout business hours in all positions.
• Satisfied, committed employees and less absenteeism by involving staff effectively in the work planning process and by respecting collective agreements and by calculating fair and correct pay.
• Overview, less wastage and less administration by ensuring a lean process from planning to salary reporting.

Read about the unique and dynamic tools in PDC RMS, benefits our customers have gained and what problems PDC RMS solve every day.

Contact PDC for a discussion of your challenges and requirements.